As new means of communication develop, the protection of privacy becomes crucial. Therefore, we are committed to respecting the privacy of the personal information we collect.
This policy describes how we process and protect the personal information we collect through technological means (e.g., by email or online). We follow these rules to protect your privacy and comply with our legal obligations.
Who does this policy apply to?
The rules described in this policy apply to you if we collect your personal information through technological means as part of our activities. For example, this policy applies to:
- If you contact us by email.
- If you fill out one of our online contact forms.
By using this website, you agree to this privacy policy.
- COLLECTION OF PERSONAL INFORMATION
With your consent (voluntarily provided data through forms), we collect the following types of information:
- Your name
- Your email address
- Your phone number
This personal data is obtained through forms and interactions between you and our website. We also use cookies and log files to collect information, as described below.
- PERSONAL DATA PROTECTION OFFICER
Within CLN INDUSTRIES INTERNATIONAL INC, the person responsible for personal data protection is PASCAL ROBITAILLE. You can contact them by email at This email address is being protected from spambots. You need JavaScript enabled to view it., by phone at 418-261-0619, or by mail at 52256 Av. De La Rotonde, CHARNY, QC, G6X 2L8.
- COLLECTION AND PROCESSING METHODS OF YOUR PERSONAL DATA
3.1 FORMS
Your personal information is collected through the following forms:
- Information request form
3.2 USE OF YOUR DATA
We use this information for the purpose of:
- Contacting you (to respond to your requests, comments, or questions)
- Managing the website (improving the visitor experience)
- With your consent, sending you offers and announcements by email
- Customer follow-up
- For statistical purposes
3.3 DISCLOSURE AND STORAGE OF YOUR DATA
We will not use your personal information for purposes other than those specified at the time of collection, unless you expressly consent or it is required by law.
We will not rent, sell, or share your personal data with third parties, except with your consent and always for the purpose of fulfilling your requests.
We keep the personal data we collect from you for the duration necessary for our ongoing business, including providing a service you have requested or complying with current legal, tax, or accounting obligations. Your personal data is kept to identify you as long as necessary to achieve the purposes for which we process your information, and it is not kept beyond those purposes, unless required by law.
Personal data that is no longer needed to achieve the identified purposes will be destroyed, deleted, or anonymized.
- LOG FILES AND COOKIES
Our website uses cookies to enhance your browsing experience. These cookies collect information such as your IP address, your device's operating system, and the pages viewed, among other data. You can configure your browser to block cookies, but this may affect your experience on the site.
We primarily collect the following data:
- Anonymous analytical data, such as origin, the browser used, and the number of pages viewed. We use this data to improve our website.
We use tools like Google Analytics and remarketing to display ads based on your interests when you visit our site. You can opt out of this information by following the procedure outlined in Google Analytics' privacy rules.
These files allow us to:
- Obtain anonymous statistics on site usage
- Enhance the quality of site content and performance
- ACCESS REQUEST - RECTIFICATION - WITHDRAWAL OF PERSONAL INFORMATION
5.1 RIGHT OF ACCESS
We also acknowledge your right to access, rectify, modify, or delete your personal information. You can exercise this right by contacting us in writing or by phone using the contact details above (point 2).
5.2 WITHDRAWING YOUR CONSENT
We offer you the option to object to the use of your personal information for certain purposes, as well as the right to withdraw your consent. To exercise these rights, you can contact us using the contact details above (point 2).
Here are the processing steps for a request:
- You must send a written request to the Personal Data Access and Protection Officer. You will find their contact information in point 2;
- We will process your request within 30 days after receiving it;
- You will receive our response by email or phone call.
- SECURITY
The personal information we collect is stored securely. Those working with us are required to respect the confidentiality of your data.
To ensure the security of your personal information, we use measures such as SSL protocol, computer backup, IDs/passwords, and firewalls. We strive to incorporate the latest technological advances to guarantee the confidentiality of your transactions. However, as no method offers absolute security on the internet, there is an inherent risk when transmitting personal information online.
- EXTERNAL SITES
Our site may contain links to external sites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies.
- UPDATES TO THIS PRIVACY POLICY
This policy takes effect as of October 18, 2023, and supersedes all previous versions. It may be amended when necessary and without prior notice.
